Security

Last updated: July 21, 2026

You are trusting youAI with your voice, the writing that represents your brand. We treat that seriously. This page summarizes how we protect your content, your models, and your account.

Infrastructure

youAI runs on leading cloud providers with world-class physical and network security. Our infrastructure is deployed in access-controlled data centers, and production systems are isolated from development and testing environments. We use managed, regularly patched services and infrastructure-as-code to keep configurations consistent and auditable.

Encryption

• In transit. All traffic between you and youAI, and between our internal services, is encrypted with TLS 1.2+.
• At rest. Your content, model weights, and backups are encrypted at rest using AES-256 or equivalent.
• Secrets. Access tokens for connected accounts and other secrets are stored in a dedicated, encrypted secrets manager with strict access scoping.

Access controls

• Access to production systems follows the principle of least privilege and is limited to authorized personnel who need it to operate the Service.
• Employee access requires single sign-on with mandatory multi-factor authentication.
• Administrative actions are logged, and access is reviewed regularly and revoked promptly when no longer needed.

Data isolation and model privacy

Each workspace's content and fine-tuned models are logically isolated. Your Training Content and prompts are used only to build and run the models in your own workspace. We do not use your data to train foundation models, shared models, or the models of any other customer. See our Privacy Policy for details.

Monitoring and resilience

We continuously monitor our systems for availability, anomalies, and potential threats. We maintain automated backups, and our recovery procedures are designed to restore service and data in the event of a failure. Critical dependencies are chosen for their operational maturity and security posture.

Vendor and subprocessor management

We use a limited set of vetted subprocessors for hosting, model infrastructure, storage, analytics, and payments. Each is bound by contractual confidentiality and data-protection obligations and is assessed for security before onboarding.

Incident response

We maintain an incident response plan covering detection, containment, investigation, and recovery. If a security incident affects your data, we will notify affected customers and the appropriate authorities as required by law and provide the information you need to respond.

Compliance

Our practices are designed to support GDPR, UK GDPR, and CCPA/CPRA requirements. We are pursuing SOC 2 Type II and will share our current compliance status and reports with customers under NDA on request.

Your role in security

Security is shared. Use a strong, unique password, enable multi-factor authentication where available, review the accounts you connect and the permissions you grant, and remove integrations you no longer use.

Responsible disclosure

If you believe you have found a security vulnerability in youAI, please report it to security@youai.com. We appreciate responsible disclosure, will investigate promptly, and ask that you give us a reasonable opportunity to remediate before any public disclosure. Please do not access or modify data that is not yours while testing.

Contact

Security questions or requests: security@youai.com.